Alex Knight
The person has met the criteria for each component of the end-point assessment for the Customer Service Practitioner apprenticeship standard. (City & Guilds code: 9794-12)
Skills / Knowledge
- "Right First Time"
- Achieving Targets
- Challenge
- Communication
- Customer Focus
- Customer Service
- Dealing With Conflict
- Digital Media
- Evaluation
- Knowledge Sharing
- Legislation And Regulations
- Open To Feedback
- Personal Development Planning
- Product Knowledge
- Professionalism
- Record Keeping
- Target Setting
- Team Work
Issued on
August 7, 2024
Expires on
Does not expire
Earning Criteria
Required
The person has been assessed independently by City & Guilds as having achieved all the criteria for each component of the end-point assessment.
End-point assessment components (weighting): Apprenticeship showcase (65%)
Job Insights
These are the most common job titles and employers with the most open positions related to this credential.
Showing results for United States.
Top job titles related to this credential
CUSTOMER SERVICE REPRESENTATIVE COOK - CUSTOMER SERVICE CUSTOMER SERVICE LEAD
Top Employers
U.S. Navy Home Depot Walgreens Starbucks AutoZone