Alexandra
This credential is evidence that the individual has gained the applied knowledge and demonstrated the skills to assist the fulfilment of Process and Quality Management goals within the City & Guilds Awarding Organisation business.
Skills / Knowledge
- Continuous Improvement
- Knowledge Management
- Process Awareness
- Quality Management
- Service Management
Issued on
February 22, 2024
Expires on
Does not expire
Earning Criteria
Optional
This individual has shown skills in implementing, maintaining, and improving quality systems following City & Guilds quality approach based on ISO9001 standards. They have ensured their own team's processes and procedures meet regulatory requirements, enhance customer satisfaction, and drive organisational excellence.
This individual's contribution has assisted the progress towards the achievement of a key City & Guilds strategic initiative - Awarding Organisation Transformation. This is a critical programme to help the business develop and grow in the short and long term.