9602-12 Level 3 End-point Assessment for Information Communication Technician – Support Technician
Jack Watson
This person has met the criteria for each component of the end-point assessment for the Information Communication Technician apprenticeship standard. (City & Guilds code: 9602-12)
Skills / Knowledge
- Carry Out Software Upgrades
- Communicate Technical And Non-technical Information
- Comply With IT Security And Secure Systems Practices
- Interpret And Meet Customer Requirements
- Operate Within A Disaster Recovery Plan
- Problem-solving And Troubleshooting Skills
- Scripting Skills
- Support Hardware System Architectures
- Support Operating Systems
- Use Technical Documentation Effectively
Issued on
February 21, 2025
Expires on
Does not expire
Earning Criteria
Required
This person has been assessed independently by City & Guilds as having achieved all criteria for each component of the end-point assessment.
End-point assessment components: Project Report with Questioning
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