Karen Hughes
The holder of this credential has completed a learning programme in CX Design – Expert, delivered by TribeCX. This programme is assured by City & Guilds against a global quality mark which demonstrates that the organisation has world-class systems and processes in place to design, deliver and maintain learning programmes. This individual is able to deliver CX results using their expertise, armed with the knowledge to solve challenges and taking immediate action, within the industry.
Skills / Knowledge
- Active Listening
- Commercial Awareness
- Customer Experience
- Customer Service
- Decision Making
- Inspiring
- Negotiating
- Presentation Skills
- Problem Solving
- Teamwork
Issued on
August 8, 2024
Expires on
Does not expire
Earning Criteria
Optional
The holder of this credential has:
Completed a learning programme assured by City and Guilds.
Passed a formal assessment as part of the learning programme.