Level 3 Diploma for the Business Administrator - (3473-03)

This individual has achieved unit 301 Principles of business administration. They are able to: Understand the organisation and the effect of external factors, understand the fundamentals of business, understand legislation and regulation relating to the administrative role, understand the principles of stakeholder management, understand project management.

This individual has achieved unit 302 Personal and professional development. They are able to: Understand how to improve own personal and professional development, prepare and revise a personal and professional development plan.

This individual has achieved unit 303 Managing performance. They are able to: Behave in professional manner following own organisation’s code of conduct, manage own work, take responsibility for improving team performance.

This individual has achieved unit 304 Your organisation. They are able to: Understand the purpose, activities, aims and values of own organisation, understand the structure of own organisation and own role, suggest, implement and support solution-based improvements to business processes.

This individual has achieved unit 305 Communication in a business environment. They are able to: Communicate verbally and in writing representing own organisation or department, produce records and documentation according to organisational requirements, support others in administrative tasks, communicate with others to organise meetings.

This individual has achieved unit 306 Project management. They are able to: Undertake the planning of projects, manage agreed projects, review and evaluate the success of the projects.

This individual has achieved unit 307 ICT for business. They are able to: Understand the types of ICT business software available and their usage, use spreadsheet software for business functions, demonstrate the use of e-mail software for business purposes, demonstrate the use of presentation software for business purposes, understand the use of financial software for business purposes, demonstrate the use of Management Information System (MIS) software for businesspurposes.

This individual has achieved a number of optional units. Learners must be taught at least one unit from 308 - 314. ( https://www.cityandguilds.com/-/media/productdocuments/business_skills/business_admin_and_public_services/3473/centre_documents/level-3-diploma-for-the-business-administrator---qualification-handbook.ashx )