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Level 5 Diploma in Leading and Managing an Adult Care Service (England) - 3096-51

The City & Guilds Level 5 Diploma in Leading & Managing an Adult Care Service (England) is an occupational qualification for learners who lead adult care settings in England. Learners must be in a leadership role which provides the opportunities to apply the knowledge, skills & behaviours required in this qualification. The outcome of the qualification is to confirm occupational competence at level 5. This qualification is suitable for the 18+ and 19+ age ranges. Accreditation number: 610/0977/5

Skills / Knowledge

  • Business And Resource Management
  • Communication
  • Continuous Improvement
  • Decision Making
  • Diversity
  • Governance and regulatory processes
  • Inclusion And Human Rights
  • Leading A Service That Promotes Health And Wellbeing
  • Leading And Managing Health And Safety
  • Leading And Promoting Equality
  • Leading Person-Centred Practice
  • Leading The Vision
  • Managing The Effective Handling Of Information
  • Mental capacity and restrictive practice
  • Professional Supervision
  • Safeguarding
  • Team Leadership

Issued on

January 30, 2025

Expires on

Does not expire

Earning Criteria

Required

exam
Unit 500 Understanding leadership and management in adult care: understand leadership management theories and styles, understand how coaching and mentoring can be used to compliment leadership style, understand leadership and management in adult care settings/services
exam
Unit 501 Governance and regulatory processes in adult care: understand legislation and statutory guidance that underpins adult care, understand internal governance arrangements within own organisation, understand systems and requirements for the regulation of adult care services, understand the inspection process in adult care, understand the inspection process in own setting/service
exam
Unit 502 Decision making in leadership and management within adult care: understand effective decision-making, be able to demonstrate effective decision-making within a leadership and management role
exam
Unit 503 Understanding business and resource management for adult care: understand the principles of effective resource management within adult care, understand principles of effective human resource management, understand market provision in adult care, understand integrated approaches in health and social care
exam
Unit 504 Team leadership in adult care: be able to provide leadership for a team: be able to manage teamwork, be able to support the wellbeing and resilience of team members
exam
Unit 505 Leading team learning and professional development in adult care: understand principles of learning and professional development in adult care, be able to lead learning and professional development practices
exam
Unit 506 Professional supervision in adult care: understand the purpose and practice of professional supervision in adult care settings/services, be able to provide regular professional supervision
exam
Unit 507 Safeguarding in adult care: understand requirements for safeguarding in adult care settings/services, be able to lead the implementation of practices, policies and procedures to support safeguarding in adult care settings/services
exam
Unit 508 Understanding mental capacity and restrictive practice in adult care: understand mental capacity and consent, understand the use and impact of restrictive practices in adult care
exam
Unit 509 Leading and managing partnerships in adult care: understand the context of relationships and partnership working in adult care, be able to lead effective relationships with individuals, carers and families, be able to manage working relationships with colleagues in own setting to achieve positive outcomes for individuals, be able to work in partnerships with professionals and other agencies
exam
Unit 510 Leading practice to manage comments and complaints: understand the management of comments and complaints, be able to lead practice in acknowledging and responding to comments and complaints
exam
Unit 511 Leading the vision of an adult care setting/service: understand how to develop a vision for the setting/service, be able to lead commitment and implementation of the vision and future direction of the setting/service
exam
Unit 512 Continuous improvement within adult care: understand continuous quality improvement in adult care, be able to lead continuous improvement in practice, be able to lead a culture that supports innovation and change to improve outcomes for individuals, understand how to implement effective change in adult care
exam
Unit 513 Effective communication in leadership and management in adult care: know how to use communication skills to achieve positive interactions, know how to manage and resolve conflict, be able to communicate effectively with others, be able to develop communication practices
exam
Unit 514 Managing the effective handling of information in adult care: understand effective information management, be able to implement systems for effective information management,
exam
Unit 515 Leading person-centred practice: understand person-centred, outcomes-based practice, understand the value of person-centred practice in partnership working to enable individuals to achieve their desired outcomes, be able to lead person-centred practice to facilitate positive outcomes for individuals, understand the relevance of relationships when promoting health and wellbeing,
exam
Unit 515 Leading person-centred practice: be able to lead practice in recognising individuals’ relationships, understand positive risk-taking in context of supporting individuals, be able to lead the implementation of practices, policies, procedures to manage risk and positive risk
exam
Unit 516 Lead a service that promotes health and wellbeing in adult care: be able to lead a culture that promotes individuals’ wellbeing and independence, understand the importance of promoting individuals’ health and wellbeing, be able to lead practice in promoting individuals’ health and wellbeing
exam
Unit 517 Lead and promote equality, diversity, inclusion and human rights in adult care, understand equality, diversity, inclusion, and human rights in relation to adult care, be able to lead a culture that promotes, values and celebrates equality, diversity, inclusion and human rights within adult care
exam
Unit 518 Leading and managing health and safety in adult care: understand health and safety requirements in adult care, be able to lead the implementation of health and safety requirements in adult care, understand effective risk management, be able to lead the implementation of policies, procedures and practices to effectively manage risk
exam
Unit 519 Continuous development for leaders and managers in adult care: be able to demonstrate commitment to own development, be able to demonstrate commitment to self-awareness, be able to manage own workload
exam
Unit 520 Personal wellbeing for leaders and managers in adult care services: understand own wellbeing, understand the importance of maintaining and improving own wellbeing, know how to maintain and improve own wellbeing, know how to manage own stress and anxiety,
other
This qualification contains a range of optional units which the learner will have achieved depending on their work role and work setting. They will be able to provide additional separate evidence of those optional units. To see the full range of optional units in this qualification please see the qualification handbook on the City & Guilds qualification webpage.
other
This qualification is regulated by Ofqual ( https://www.gov.uk/government/organisations/ofqual )
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