25.10.20
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Negotiation Skills

The holder of this credential has completed a learning programme in Negotiation Skills delivered by Michelin Tyres. This programme is assured by City & Guilds against a global quality mark which demonstrates that the organisation has world-class systems and processes in place to design, deliver and maintain learning programmes. This individual understands the function of negotiation in the sales process and the key steps and concessions required for a successful negotiation.

Skills / Knowledge

  • Active listening
  • Collaboration
  • Conflict resolution
  • Decision making
  • Motor industry
  • Negotiating
  • Planning
  • Problem solving
  • Sales

Issued on

February 18, 2025

Expires on

Does not expire

Earning Criteria

Required

other

The holder of this credential has:

course

Completed a learning programme assured by City and Guilds.