25.7.3
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Level 1 Award in Business and Administration (4418-01)

This qualification is aimed at learners who want to work in administrative support in an office, or who have just started working in this area. It provides learners with knowledge and skills to help you succeed as an administrative assistant, receptionist or another related role. Learners will have covered a variety of skills depending upon the range of optional units taken. Suitable for learners aged 16 and over. Ofqual Accreditation No: 500/7738/7

Skills / Knowledge

  • Admin Assistant
  • Business Administration
  • Receptionist

Earning Criteria

Required

exam
This person will also have a range of skills covering the following areas (depending upon optional units chosen)
other
Working in business and administration
other
Using office equipment
other
Professional behaviour in a work environment
other
Creating business documents
other
Welcome visitors
other
Making and receiving calls
other
Handling mail
other
Developing self
other
Individual rights and responsibilities
other
Working as part of a group
other
Working towards goals
other
Producing documents
other
Receiving visitors
other
Using a telephone system
other
Operating and maintaining office equipment
other
Maintaining customer relations
other
Managing diary systems
other
Collecting and storing information
other
Retrieving information
other
This qualification is regulated by OFQUAL ( https://www.gov.uk/government/organisations/ofqual )
exam
This qualification is regulated by Qualification Wales ( https://www.qualificationswales.org/english/ )
other
This qualification is regulated by SQA in Scotland ( https://accreditation.sqa.org.uk/accreditation/Awarding_Body_Approval/Approved_Awarding_Bodies )