Level 3 Diploma in Policing - Police Community Support Officers (3971-13)

This person is able to: understand the factors that affect victims, witnesses and vulnerable people and how this may impact on their need for support, communicate effectively with victims, witnesses and vulnerable people, provide initial support to victims, witnesses and vulnerable people, assess the needs and wishes of victims, witnesses and the vulnerable for further support

This person is able to: understand legal and organisational requirements related to handling information and intelligence that can support law enforcement, handle information and intelligence that can support law enforcement

This person is able to: understand legal and organisational requirements related to responding to incidents, analyse information to plan responses to incidents, provide an initial response to incidents in line with legal and organisational requirements

This person is able to: understand the principles of applying a preventative, evidence-based community policing approach, develop a preventative policing approach to local concerns and issues, develop plans to support the preventative measure, implement and monitor the preventative measure, review the preventative policing approach adopted, conduct any further action as determined by review findings

This person is able to: understand the importance of engaging and communicating with the community, understand how to communicate with people and groups in your community, understand the composition and diversity of the neighbourhoods in their community and identify any

This person is able to: consult with the community about their concerns and priorities in relation to safety, social inclusion and the prevention and reduction of crime and anti-social behaviour, handle information and intelligence received from the community, understand the legal and organisational requirements related to managing conflict, apply conflict management techniques, apply personal safety techniques with issued equipment

This qualification is regulated by OFQUAL ( https://www.gov.uk/government/organisations/ofqual )